I think Google’s got a glitch within their mobile app advertising program in the content network – here’s why:
- 90% of our marketing clients are industrial based, they sell products like cleanroom environments, solenoids, machine safety products, gantry robots, etc.
- Their customers are mainly engineers buying parts to fix things in other manufacturing facilities.
- They have a very predictable monthly spend rate through Adwords ( both search and content networks) and a high percentage of their traffic will download a PDF, Cad Drawing, request a quote, read a whitepaper, etc.
When Google enabled their mobile app advertising within the content network, most of my clients spend rate and traffic went through the roof. Great you think until you analyze exactly what happened.
Here’s an example of what happened to one client:
- Client sells cleanroom equipment (wet process stations, clean benches, cleanrooms, fume hoods, etc.)
- Average Adwords clicks for the last two years = 1,287 per month
- Average Adwords spend rate for the last two years = $1,500.00 per month
- The total clicks for a “two day” period after Mobile App advertising went live = 2,563 (double the monthly average)
- The total dollars spent for that “two day” period = $1,132.00 (almost the total average monthly spend)
- Average time visitor spent on site from Mobile App clicks = 14 seconds
- Total number of action items (download pdf, request quote, etc.) taken = 0
- Total number of keywords that caused these stats = 1 (wet process station – set to exact match)
If this were an isolated incident, I wouldn’t be that concerned but we have tracked similar statistics over 30 accounts we have in Adwords and all of them experienced similar results and all of them are industrial based.
One of my colleagues talked to a rep at ThomasNet.com and apparently they have had several calls from their advertisers stating the same issues.
Here’s My Theories:
- Google has a glitch that causes impressions of ads appearing within the Mobile Ad network to be misidentified as clicks and therefore showing in Analytics as traffic that only stays for a few seconds and causing a charge to be accrued in Adwords.
- Google has a serious loop hole that is allowing app developers to cause impressions to be perceived as clicks.
- Or, there is some serious Click Fraud happening by some other means, whether programmed into apps or through foreign sources that are most often to blame for click fraud.
Anyone Have ANY Thoughts On This – Please Comment!!